Frequently Asked Questions

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What is cloud mining?

Cloud mining is a method of mining cryptocurrencies without having to own or manage hardware. You rent mining power from a remote data center and receive cryptocurrency rewards directly.
How does SurfMine cloud mining work?

SurfMine operates powerful mining equipment housed in secure data centers. You simply select a mining plan, pay for the service, and start earning cryptocurrency instantly.
Is your company’s activity legal?

Yes. SurfMine is fully compliant and operates legally in accordance with all applicable laws and regulations.

How can I contact customer support?

Our customer support is available 24/7 via live chat or email through the support section of our website.
How quickly will customer support respond?

Typically, our support team responds within minutes, but it may take up to 1-2 hours during peak times.
I forgot my password, what should I do?

Click on “Forgot Password” on the login page and follow the instructions to reset your password quickly and securely.

How do I start mining with SurfMine?

Simply register an account, choose your preferred mining contract, and complete the payment to start mining immediately.
What cryptocurrencies can I mine on SurfMine?

We currently support Bitcoin (BTC), Ethereum (ETH), Tron (TRX), and DogeCoin (DOGE).
Are my investments secure on SurfMine?

Yes. We prioritize security and use advanced measures to ensure your investment and data remain safe.

How do I register an account on SurfMine?

Visit our registration page, fill out the required information, and verify your email to activate your account.
Is my personal information secure during registration?

Absolutely. SurfMine implements strict data protection protocols and encryption to protect your personal information.
Can I have multiple accounts?

No. Multi-accounting is prohibited and may lead to permanent account suspension and loss of funds.

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